Aceway Software Pty Ltd (abbreviated as 'AS") knows that you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our privacy practices. By visiting the AS websites (General Site, "BanktoBook", or beta trial sites) or using other AS services, you are accepting the practices outlined in this Privacy Statement.
What Personal Information About Customers Does AS Collect?
Our primary goal in collecting personal information is to provide you with a friendly, customized, and efficient experience.
Primarily, we collect data you provide to us.
We may also collect the types of information indicated below.
Information You Provide to Us:
We receive and store any information you enter on the Sites, provide to us in connection with registration for AS services or provide to us in any other way.
You can choose not to provide us with certain information, but then you may not be able to take advantage of many of our special features and services.
The personal information you provide is used for such purposes as enabling your use of certain services, responding to your requests for certain products and services,
customizing the advertising and content you see, and communicating with you about specials and new products.
- Registration: In order for you to use our Sites or services, you must complete a registration form.
We require your contact information (such as name and e-mail address).
We may also request demographic information and unique identifiers in order to provide you with a more personalized service.
- Ordering: To process your order, we require contact information such as name, email and billing address.
This information is used for billing purposes and to fill your orders.
We link to a secure bank site for your and credit card or other payment information and do not store this information.
- We may receive and store certain types of information whenever you interact with us.
This may include certain "traffic data" on our server logs from your browser including your IP address and the page you requested.
AS uses this traffic data to help diagnose problems with its server, analyze trends and administer the Sites and services.
- Generally, our services automatically collect usage information, such as the numbers and frequency of visitors to our Sites and its components or usage data regarding our services.
Such data is only used in the aggregate.
This type of collective data enables us and our partners to figure out how often customers use parts of the Sites or the services, so we can make the Sites and services appealing to as many customers as possible.
In addition, we may provide statistical information, not information about you personally, to our partners about how our customers, collectively, use our Sites and services.
We may share this type of statistical data so that our partners also understand how often people use their areas, services and our Sites, so that they, too, may provide you with an optimal web experience or services experience.
- Many companies offer programs that help you to visit web sites anonymously.
While AS will not be able to provide you with a personalized experience if we cannot recognize you, we want you to be aware that these programs are available.
- We may, and allow our partners to transfer backup data to our or our partners' servers located in any country in order to provide greater disaster protection.
Communication by email is essential to our service.
We may also receive a confirmation when you open an e-mail from AS if your computer supports this type of program, in order to help us make e-mails more interesting and helpful.
We may also send out emails with news or promotions.
If you do not want to receive e-mail from us, please login to your account and select the corresponding option from the account area.
Information From Other Sources:
For purposes such as improving personalization of our service, we may receive information about you from other sources and add it to our account information.
We may also receive updated information from other sources so that we can correct our records and communication more easily.
What about Cookies?
However, we have no access to or control over these cookies.
- The "help" portion of the toolbar on the majority of browsers will direct you on how to prevent your browser from accepting new cookies,
how to command the browser to tell you when you receive a new cookie, or how to fully disable cookies.
Will AS share any of the information it receives?
Information about our customers is an integral part of our business.
We may disclose your information with entities that are controlled by or control AS.
- There are two types of marketing disclosure - Company Direct Marketing and Other Direct Marketing.
Company Direct Marketing is where AS, or entities that are controlled by or control AS, communicates with you.
This is non-optional as it is essential for us to be able to communicate with our customers.
Other Direct Marketing is where we may disclose information to third parties.
By default, your account is marked to NOT provide Other Direct Marketing.
This option can be changed. You may login to your Site account and select or deselect the appropriate option.
We may, from time to time, suggest that an Other Direct Marketing offer is available and leave you in control of activating or receiving it.
- Affiliated Business We Do Not Control:
We are affiliated with a variety of businesses and work closely with them.
An example is tax agents.
You control who your tax agent is.
Your tax agent has access to your data.
Another example is sales and support people who may not be employed directly by AS.
In certain situations, these businesses may provide services or sell items to you or take actions that are not under the control of AS.
While AS is not responsible for the actions or behavior or these parties,
please contact us if there is a violation of your privacy and we will take steps to assist.
- Agents and Partners:
We employ other companies and people to perform tasks and services on our behalf and need to share your information with them
and allow them to use such information in order to provide products or services to you.
Examples may include providing support, fulfilling orders, delivering packages, hosting and performing our services, sending postal mail and e-mail,
removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing payments, and providing customer service.
- Affiliates and Business Transfers:
In some cases, we may choose to buy or sell assets or businesses.
In these types of transactions, customer information is typically one of the business assets that are transferred.
AS or our partners (or their subcontractors) may share some or all of your personal and other information (solely as encrypted)
with their Affiliates in connection with providing the AS services.
If AS or its assets, or our partners (or their subcontractors) or our partners' (or their subcontractors') assets, are acquired by a third party,
that third party will possess your personal and other information and it will assume the rights and obligations of AS or its partners (or their subcontractors),
as applicable, regarding your personal or other information.
An "Affiliate" is a parent, any subsidiary, joint venture, or other third party under common control with AS or its partner (or its subcontractors).
- Protection of AS and Others:
We may release personal information when we believe in good faith that release is necessary to comply with a law;
or to respond to subpoenas or warrants served on AS or its partners (or any of their subcontractors);
enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of AS,
its partners (or their subcontractors), our employees, our users, or others.
This includes exchanging information with other companies and organizations for government or police investigation, fraud protection and credit risk reduction.
- With Your Consent:
We also may share information with third parties with your consent.
Is Information About Me Secure?
Your AS Account Information is protected by a password for your privacy and security.
It is your responsibility to safeguard the password and to ensure the password is sufficiently complex to avoid guessing or hacking.
You need to work to protect against unauthorized access to your password and to your computer.
Ensure that you always sign off and especially when using a shared computer.
We have put in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access,
use or disclosure, maintain data security, and correctly use the information we collect online or via the AS services.
However, we do not guarantee or assure security that is beyond our reasonable control.
We will endeavour to eliminate such risks.
What Information Can I Access?
You can access the personal information that is available on our Site and correct, amend, or delete information that is inaccurate
by logging into your account and editing your information accordingly.
However, we may retain a copy of the unrevised information in our records.
What Choices Do I Have?
You can always opt not to disclose information where that information is not necessary to operate our product/s.
- You may remove data and request deletion of your AS account.
You may remove data by logging into your Site account and selecting the appropriate option.
You may request also deletion of your account by contacting us.
Please note that some information may remain in our records, such as backups, even after data removal or deletion of your account.
Conditions of Use
including limitations on damages, arbitration of disputes, and application of the relevent Federal or State law.
Third Party Sites
AS Services may permit you to link to other websites on the Internet, and other websites may contain links to other Sites.
These other websites are not under AS control.
The privacy and security practices of websites linked to or from the Sites are not covered by this Privacy Statement,
and AS is not responsible for the privacy or security practices or the content of such websites.
Questions or Concern
If you have any questions or concerns regarding privacy at AS,
please send us a detailed message to email@example.com.
Your privacy is important to us and we will make every effort to resolve your concerns.